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Paying for Virginia Western

Tuition and Fees Refund Policy

You will be eligible for a full refund of tuition and fees if classes are dropped on or before the last day to drop and receive a refund as listed in the Academic Calendar. Students may drop classes online using MyVWCC or in person in Chapman Hall during the refund/drop period. Please see College Policy I-17: Policy on Tuition Refunds for details.

Tuition and Fees Refund Procedures

Refunds for each semester will be processed after the Census Date/Last Day to Drop and receive a refund; per VCCS Policy. Students paying online via credit card will see their refund processed back to the credit card used to make the original payment. On rare occasions a refund will not apply back to a card due to a change in the card’s expiration date after the payment was made and before the refund is processed. Those payments will be made back to the student in the form of a check, please ensure your address with VWCC is always current.

Students paying online via e-Check or on campus at the Cashiers window will receive their refund through our refund processor, TMS/Nelnet. The most expedient way to receive a refund is via direct deposit to your checking or savings account. Please log onto to set up your refund preference. Not designating a checking or savings account for your refund with result in a check refund being sent to the address VWCC currently has in your student profile.

Please ensure that you update your student address whenever you relocate or change your address. Address changes may be made by accessing SIS through MyVWCC or by completing an Address Change Form in the Records Office in Chapman Hall. Students who do not have an up-to-date address or are missing address information in their student account may not receive their refund in a timely manner.

Refund Choices

If you are eligible for a refund at any time during the school year - due to change in class schedule, financial aid, etc. - you will receive an email from, which will require immediate attention. At that time, you will be asked to indicate the refund method you prefer.

Direct Deposit (Preferred Method)

  • Deposits to a current checking or savings account
  • Funds generally available within 7 business days of posted refund date

Paper Check (Subject to Processing Delays)

  • Verify your address is current and up-to-date in both SIS and through the login portal
  • Please be aware that checks are processed and mailed from the Central US, and there could be a delay in turnaround (up to two weeks) compared to Direct Deposit

Learn more at or call Customer Support at 1-888-425-1138.

Refunds, Credits, and Reinstatement as a Result of Military Service

Please see College Policy I-1: Refunds, Credits, and Reinstatement as a Result of Military Service.

Cashier's Office

Location: Fishburn Hall
Phone: 540-857-6312


Mon - Fri: 8:00 AM - 5:00 PM
The Cashier's Office will be closed when the college is closed.

Financial Aid & Student Account Support

Click the logo above for 24/7 help with Admission, Registration, Records, Financial Aid, and Student Accounts.