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About VWCC

Information & Educational Technologies

Computer Security

Click on the headers below to reveal the related information.

Security Access Request Form

All Security Access Request Form (SARF) related information has been moved to VW Connect and can be viewed at https://vwconnect.vw.edu/sites/tss/helpdesk/pages/SARF.aspx (on-campus access only).

Security Awareness Education

As you may be aware, Virginia Western has partnered with VCCS Information Security Shared Services (ISSS) to provide a consistent security management and reporting framework at the college.  ISSS staff will be administering the Security Awareness Program at Virginia Western and will be sending out announcements with more information as we gear up for the launch of the product. You will soon receive a preliminary email similar to the one below.  These emails are legitimate and are not phishing emails! The initial message will be like this:

Dear {{First Name}},

Security Awareness Education (SAE) is critical to helping us protect our students, employees, and our organization and is also very important in your personal life to protect you from identity theft, loss of assets, and protect your credit.  

You will be getting an email in the next day or two regarding our new SAE program.  The program is being administered by the VCCS Information Security Shared Services Team and is hosted by Global Learning Systems (GLS) so be on the lookout for an email from saehelp@vccs.edu.

The email will include a link to access the education, and a secure 1-time-use link to set your password. 

The password link expires in 3 days, so please log in and select your password right away when you receive the email.

The link will be in this format vwcc.glsondemand.com.../XXXXXX where the Xs are unique to each user.

If you have any questions, please contact the VCCS Information Security Shared Services Team at saehelp@vccs.edu.

Thank you for helping us keep our organization secure! 

Click here to view the login and initial screens for the new programs and reach out to SAEHelp@vccs.edu if you have any questions or need more information. Thanks in advance for your help in Securing our Human Firewall™.

Password Security and Tips

Faculty, staff, and administrators have access to IT systems at VWCC and through the Virginia Community College System (VCCS). To request IT accounts, you must use the official VWCC Security Access Request Form (SARF): IT Accounts and Services Form and obtain the required signatures. Once you have received your accounts, you will need to create and use secure passwords for both your VWCC and VCCS systems. Your VWCC and VCCS usernames and passwords are different.

VWCC faculty, staff, and administrators have both VWCC and VCCS accounts to access a variety of systems available for use. You are responsible for your VWCC and VCCS accounts and anything that happens with your account. Make sure your password is secure, so your account cannot be used for illegal purposes.

VWCC passwords have the following requirements:

  • MUST NOT contain all or part of the user’s account
  • MUST be at least 8 characters in length
  • MUST contain characters from 3 of the following four categories:
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Base 10 digits (0 through 9)
    • Non-alphanumeric characters (e.g.,!, $ #, %)
  • Do not use real words.
  • Do not use family names or place names.
  • VWCC requires password change every 90 days.

VCCS passwords have the following requirements:

  • MUST NOT contain all or part of the user's account name
  • MUST be at least 8 characters in length but not more than 10
  • MUST contain at least one English uppercase letter (A through Z)
  • MUST contain at least one English lower case letter (a through z)
  • MUST contain at least one base number (0 through 9)
  • MUST NOT contain any non-alphanumeric characters (e.g.,!, $ #, %)
  • Do not use family names or place names.
  • Password changes are made regularly.

Once you have established a secure password, keep your password secret. Do not share your password with others. Do not write down your password and keep it near the computer.

Password tips
  • Always immediately change default passwords
  • Do not use simple, obvious or predictable passwords
  • Include at least one number, preferably not at the end
  • Use a varying combination of upper and lower case letters
  • Do not use spaces
  • Do not use names or nicknames of people, pets, places or personal information that can be easily found out, such as your address, birthday or hobbies
  • Create passwords that are easy to remember but hard to guess
  • Do not write your passwords down or post them to your computer monitor
  • Never share your passwords with others
  • Change your passwords regularly

eVA Acceptable Use Acknowledgement

This document acknowledges an employee to be an authorized user of eVA, that you have job responsibilities consistent with the purpose of eVA, have obtained approval for your eVA user account from your COVA Entity’s eVA Security Officer, and be in good standing as a permanent, temporary, or contract employee of a COVA Entity.

eVA Acceptable Use Acknowledgement (PDF)

Security Access Termination Policy

In order to comply with VCCS security audit procedures all terminated employees that were granted access to the college's information systems must be removed within 24 hours after termination. Departments/divisions that have terminated a Faculty or Classified Staff’s employment at VWCC must complete a Deletion SARF (on VWConnect) and then notify Human Resources immediately.

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Contact Us

Location: Business Science M273
Phone: 540-857-7354

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Mailing Address:
3099 Colonial Ave.
Roanoke, VA 24015

Hours

Mon-Thurs: 7:45AM-6:00PM
Friday: 7:45AM-5:00PM

Summer Hours

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VWCC Alerts

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