The VWCC Help Desk provides first level help desk support services for the college’s administrative and academic offices, computer labs, faculty, staff and students. The Help Desk answers technical and non-technical questions and is available to support you in your academic pursuits. Contact us directly for guidance or answers to your questions. We look forward to serving you!
What we can help with….
- Connecting your mobile device to VWCCWifi
- Email setup on mobile devices
- IT Inventory
- Password resets
- Security Awareness Education
- Software Installations
- Virus Issues
- VW Alert system
What we cannot help with…
- Limited service for personal laptops and devices.
- We cannot repair hardware issues on personal devices.
If your issue is not listed here, please ask! If we do not know the answer, we will direct you to someone who does. 540-857-7354