To manage features such as speed dials (phone buttons), abbreviated dials (softkeys), or phone contacts you can access https://vwtss150.vw.edu/ccmuser/showHome.do (on-campus or with virtual desktop only). You will need to log in with your VWCC credentials.
Speed Dial Configuration
To create additional speed dials:
- Click the Phones tab.
- Click Phone Settings.
- Click Speed Dial Numbers.
- If your phones are linked, click Add New Speed Dial.
- If your phones are not linked, select the phone for which you want to add the speed dial number, then click Add New Speed Dial.
- Enter the number.
- Enter a label.
- Assign the speed dial number (1-199).
- Click Save.
Call Forwarding
- Click the Phones tab.
- In the left navigation pane, click Call Forwarding.
- Click the phone number on chick you want to set up forwarding.
- Check the Forward all calls to: check box.
- From the Forward calls to drop-down list box, enter the phone number you wish to forward calls to.
- Click Save.
To turn forwarding off, uncheck the Forward all calls to box and click Save.
Do Not Disturb
- Click the IM & Availability tab.
- Check the “Turn On” box under the Do Not Disturb section.
- Uncheck the box to turn DND off.
Phone Contacts
- Click the Phones tab across the top of the page.
- Click the Phone Settings tab.
- Click Create New Contact. The Add New Phone Contact window appears.
- Complete the fields with the contact information and click OK.
Ring Settings
To customize your shared line ringtones:
- Click the Phones tab across the top of the page.
- Click the Phone Settings tab.
- Select Ring Settings.
- Select the phone number and customize when I’m on a call and when I’m not on a call from the drop down arrow.
- Click Save.
Voicemail Notification Settings
- Click the Phones tab across the top of the page.
- Click the Phone Settings tab.
- Select Voicemail Notification Settings.
- Select the phone number and customize if you want message light on, display screen prompt, or play stutter tone when on a call.
- Click Save.
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