IET is in the process of implementing a new ticketing system, TeamDynamix (TDX). TDX will replace our current ticketing system, adding functions and features aimed at improving our ability to support our users.

In the coming weeks and during the Fall In-service you will receive additional information on the services offered and how you will be able to access this system. We believe this is a positive step forward and will enhance your support experience. We strongly encourage you to attend the August 19th TeamDynamix In-service session at 3 PM. VWCC will go live with TeamDynamix the following day on August 20th. Thank you for your time, effort, and patience with the TeamDynamix initiative.