A Message From DHRM Office of Health Benefits:

COVA Care, COVA HDHP and COVA HealthAware plan members will see a new name beginning in January for their prescription drug benefit. The Anthem pharmacy benefit manager, IngenioRx, will change its name to CarelonRx on January 1, 2023.

The name change will not impact members’ benefits, coverage, ID cards, or how they fill their prescriptions. Members can continue to fill their prescriptions at any in-network retail pharmacy. They will not need new prescriptions for current medications.

Members will notice the new name if they leverage home delivery and specialty pharmacy services. IngenioRx Home Delivery Pharmacy will become CarelonRx Mail and IngenioRx Specialty Pharmacy will become CarelonRx Specialty Pharmacy. Starting in October, members who already leverage these services will begin receiving package inserts alerting them to the name change that will go into effect January 1. From mid-November through mid-December, members using home delivery and specialty pharmacies will receive a letter reminding them of the pharmacy name change.

Members will continue to access their pharmacy information through anthem.com and via Sydney Health. If members have questions about their pharmacy benefits, they should call the number on the back of their ID card.