Position Number: FA166
Reports to: College President (00074)
This is a highly visible and responsible administrative position providing leadership and direction for the development, expansion and delivery of business, industry and community services to companies, organizations and agencies in the college’s service area. Visits and establishes relationships with a business, industrial, government and economic development officials in promotion of the college’s workforce and outreach efforts. Develops the total program for workforce development services and continuing education programs offered by the college through the Roanoke Higher Education Center, the Botetourt Center at Greenfield, the Franklin Center and other remote sites. Leads the departmental efforts through a staff of Workforce Development Specialists. Establishes strong relationships with business and industrial officials, state and local government elected and appointed officials, economic development officials and agencies, and VCCS and state workforce development officials and agencies. Participates in state and national programs and organizations relative to workforce training initiatives. Serves as the primary point of contact for college involvement and interaction in industrial and business recruitment initiated by state, local and private economic development agencies. Receives general direction from the College President.
Work Tasks & Duties
| 35% | Directs the activities of Workforce Development Services by providing leadership and guidance on planning, developing and implementing specialized credit and non-credit programming, WDS courses, seminars, workshops, conferences, teleconferences, and consulting services provided to business, industry, government, school systems, medical centers, non-profit and professional organizations and groups. Evaluates programs and services offered to the requisite constituency to determine effectiveness, satisfaction and the need for revisions. Establishes strategic plans for meeting regional workforce development programs and determines program budgets for implementation and operation. Supervises Workforce Development Specialists and office staff associated with workforce development services and continuing education program delivery. Develops and manages departmental revenues and expenses, projects revenues and develops reports of all workforce development activities in keeping with college and Presidential goals and objectives. |
| 30% | Through highly visible activities, meets and confers with top business and industrial leaders, government and economic development officials, and VCCS and other pertinent state agency officials to ascertain the needs for workforce development and the means by which the college may address those needs. Represents the College on matters of regional economic development activities, including establishing close working relationships with regional and state economic development offices and personnel. Meets with regional economic development agencies and officials for formulating and implementing economic development strategies, including serving as the college’s primary point of contact in recruitment, start-up and expansion efforts for new and existing companies where workforce development services are requested and to be provided. Serves as the primary point of contact relative to employment issues, recruitment services and workforce pre-employment, start-up training and retraining efforts. Monitors local and regional employment market data to ascertain the currency and responsiveness of college offerings and to implement continuous improvement and quality assurance measures to insure the full satisfaction of the customers of the College. |
| 15% | Directs the operations of workforce development services and continuing education programs at the Roanoke Higher Education Center, the Botetourt Center at Greenfield, and the Franklin Center, as well as other remote sites as needed. Determines the best methods to communicate with the academic divisions in the development and delivery of credit courses for workforce training and continuing education. Directs the Workforce Development Specialists in the requisite program offerings at various sites and evaluates the effectiveness of programs and operations with the staff, Vice President of Academic and Student Affairs and the President. In consultation with the President, develops strategies and plans for the creation of other necessary workforce development centers. Directs and supervises the college’s lifelong learning/continuing education programs, encompassing non-credit open enrollment courses, workshops and seminars. |
| 10% | Collaborates with the Vice President of Academic and Student Affairs to seek synergies and partnerships between workforce and degree-seeking programs, including areas of student support such as enrollment, financial aid and advising. |
| 10% | Directs the College’s marketing plans, in accordance with College marketing guidelines, for all workforce development program presentations to the Roanoke region by providing leadership, guidance and supervision on planning, developing and implementing a comprehensive informational and awareness program. |
Last updated 01/2016
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