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About VWCC

Information & Educational Technologies

Virginia Western AD Self-Service Portal

Reset your password or unlock your own account during or after normal business hours without Help Desk assistance!

VWCC system users can access this self-service system from a computer or smartphone, on- or off-campus, to change passwords or unlock a locked account by answering two predefined security questions of their choosing. The mobile app for Android or iPhone can be used to unlock your account or reset your password after enrollment. This is available for download by searching for ADSelfService Plus in Google Play or the Apple iTunes App Store.

Click here for Virginia Western AD Self Service Portal Enrollment Instructions.

To enroll in or use this service, go to

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Contact Us

Location: Business Science M273
Phone: 540-857-7354

Need help? Live Chat

Mailing Address:
3099 Colonial Ave.
Roanoke, VA 24015


Mon-Thurs: 7:45AM-6:00PM
Friday: 7:45AM-5:00PM

Summer Hours

Mon-Fri: 7:45AM-5:00PM

VWCC Alerts

We use the VW Mass Notification System to immediately contact you during a major crisis or emergency. Get more info and register!