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About VWCC

Information & Educational Technologies :: Help Desk


ISO27000 Standard

Virginia Western is one of 23 community colleges in the Commonwealth of Virginia and all information technology policies and guidelines are derived from the ISO27000 Standard.  To review all of VWCC's information technology polices and guidelines, visit IET's Sharepoint site on VWConnect!

Security Access Request Form (SARF)

Normally your first contact with IET is through the Security Access Request Form (SARF). Your supervisor will submit an electronic SARF and request all the systems you will need to access. Once IET receives the SARF, it will take 3-4 days to get the accounts created and all of the necessary approval signatures. When this process is complete, both you and your supervisor will receive an email with your username(s) and temporary password(s).

Security Awareness Training

Details for the online security awareness training at VWCC can be found at This satisfies the requirement in the ISO27000 Standard for annual security awareness training by all VWCC employees. Popups cannot be blocked for the website. It is required that all new employees complete security awareness training within the first 30 days of employment.

VW Mass Notification System

In the ongoing effort to provide enhanced communication during times of emergency, Virginia Western uses the VW Mass Notification System. The system is designed to contact you during a major crisis or emergency. The system can deliver important emergency alerts, notifications and updates to you on all your devices:

  • E-mail account (work, home, other)
  • Cell phone
  • Pager
  • Smartphone/PDA (IPhone, BlackBerry, Treo & other handhelds)

This system is a free service for all of our students, faculty, and staff.  You can register for the VW Mass Notification System at

ID Badges

All faculty and staff are required to get ID badges through the Student Activities office and are required to wear them while on campus. This ID badge has your name and picture on the front and your emplid on the back.

Contact Us

Location: Business Science M273
Phone: 540-857-7354

Need help? Live Chat

Mailing Address:
3099 Colonial Ave.
Roanoke, VA 24015


Mon-Thurs: 7:45AM-6:00PM
Friday: 7:45AM-5:00PM

Summer Hours

Mon-Fri: 7:45AM-5:00PM

VWCC Alerts

We use the VW Mass Notification System to immediately contact you during a major crisis or emergency. Get more info and register!