The Office of Financial Aid & Veterans Affairs’ assists students with obtaining financial resources to support their educational goals. Our customer service philosophy is based on respect and dignity of individuals; protecting their privacy; and ensuring confidentiality of their student records, financial statements and personal challenges. We consistently apply all federal, state and institutional policies without discriminating on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age, or economic status.
Federal School Code: 003760
Satisfactory Academic Progress for fall 2024 – Fall grades post the afternoon of Monday, December 23. The Financial Aid Office will review end of term Satisfactory Academic Progress over the holiday break. If you received financial aid in for the fall 2024 semester, please check your VWCC email over the break. Students who do not meet Satisfactory Academic Progress after the fall 2024 term will receive an email and a message in their SIS Action Items and Messages around December 26 letting them know of their SAP status and the appeal process. Students meeting Satisfactory Academic Progress after the fall 2024 term will not receive a communication.
2025-2026 FAFSA
The 2025-26 FAFSA is open. Get ahead and complete your FAFSA for next year (fall 2025, spring 2026, and summer 2026).
2024-2025 FAFSA
If you are starting classes in spring or summer 2025, it is not too late to complete and submit the 2024-2025 FAFSA.
Visit Do the FAFSA if you would like a Virginia Western financial aid advisor to assist you with your FAFSA.
Check out Cardi, Virginia’s new FAFSA-related texting resource. Cardi can assist you with FAFSA tips and reminders. View the flyer (PDF).
Need Help?
VWCC Financial Aid & Student Accounts Support Center – 1-855-874-6690
Call our toll-free number, 1-855-874-6690, and reach support specialists who can answer your financial aid and student account questions! This number is available 24 hours a day, 7 days a week.
Schedule an In-Person Appointment
You can schedule an appointment to speak with Virginia Western Financial Aid through Navigate. Click here for instructions.
VWCC Financial Aid & Student Accounts Support Website
The VWCC Financial Aid & Student Accounts Support Website (http://mysupport.virginiawestern.edu) has several tools to help you manage your student account and financial aid. You can browse self-help articles, track the status of your financial aid or student account, chat with a member of the Support Team, or create a help ticket.
Try it out today! Need help finding your way around? Download this quick help guide (PDF).
Important Information for Parents
If you are a parent calling to inquire about specific account information for your son or daughter, please have them on the line with you. If this is not possible, we will be able to speak about general information or processes only. Since educational records are protected from third-party disclosure by federal law, if it becomes necessary to get into account-specific details we will be pleased to refer you to a specialist that can determine if information can be released. Referrals are typically responded to within 1 to 3 business days.