Faculty Handbook :: Position Descriptions

Student Support Services/REACH Project Director

Position Number: GA009

Reports to: Dean of Student Services (FA099)

Oversees all administrative responsibilities of the Student Support Services grant and the REACH program:  budget and personnel management, program development and evaluation, statistical analysis, and preparation of federal reports.  Ensures compliance with federal regulations.  Manages a caseload of 50 students, providing academic advising, career assessment, personal and financial aid counseling.  Represents interests and needs of program participants at the College.


SSS Grant Funded: Reviews applications, verifies eligibility and academic need, and selects participants.  Compiles and analyzes data on SSS participants for comparison with general College population.  Ensures that all program requirements are met and that accurate, detailed records relative to the purpose of Student Support Services (retention, performance, graduation and transfer) are maintained.  Prepares and submits all required reports to the U.S. Department of Education by established deadlines and maintains open lines of communication with the project’s Program Officer.  Articulates the purpose of Student Support Services to the College community and maintains close working relationship with Admissions, Records, Financial Aid, Student Activities, Learning Center, and the Division Offices.  Hires, supervises, evaluates, and trains professional and classified staff, and leads staff meetings. Maintains accurate and timely records on student contacts and services provided. Monitors academic progress of assigned students. Processes requests for academic accommodations based on a documented disability. Develops and manages budget, approves expenditures, reconciles fiscal records with Business Office.  Develops and implements evaluation procedures for the program and analyzes outcomes.  Serves as a member of the Financial Aid and other committees relative to the purpose of SSS.


SSS Grant Funded: Provides personal counseling, career counseling, admissions counseling and advising, financial aid assistance, transfer advising, and academic counseling-to include but not limited to academic advising and registration, curriculum assessment and congruence with student’s life goals, placement evaluation, study skills, time management, decision making, and test anxiety.  Serves as a resource to faculty and referral source. Assists students with curricula selection, registration, graduation applications, and other academic matters.  Provides career assessment, personal and financial aid counseling. Conducts and completes special projects and assignments as designated from Supervisor.

24% State Funded: Help with a growing number of student mental health issues and serve as the first line of referral for students in crisis. Support the mission of the Care Team/Threat Assessment Team.